Privacy Policy
What this policy covers
This policy explains how The Weathervane Cafe L.L.C. handles information supplied through this drinkware store and related customer contact. It applies when you browse, add a mug to the cart, submit checkout details, request assistance or discuss a return. We do not ask for a date of birth, account password or identity document to buy a mug. Please do not include sensitive personal information in order notes. This site does not offer customer accounts, advertising profiles or a newsletter signup.
Information you provide
Checkout requests your name, email, phone, street address, city, state and ZIP code, together with selected products, quantities and your agreement to the terms. Optional notes can help explain a delivery or product question. When contacting us about damage, you may choose to provide photographs. Crop out unrelated people, other labels and unnecessary personal details. A product question can generally be discussed using a product name rather than a complete delivery address. We use order references to connect follow-up messages to the appropriate purchase.
How information is used
We use these details to review the requested order, confirm the delivery and payment arrangements, resolve corrections, organize dispatch and handle returns or defects. Necessary browser cookies keep the cart and checkout session connected and protect submitted forms. Your saved cookie preference prevents the same notice from repeatedly appearing. We do not use optional advertising or analytics cookies. We do not sell your information, publish customer reviews on your behalf or turn checkout details into a marketing subscription. Contact about a specific order is not consent to unrelated promotional messages.
Sharing and access
People handling an order may need access to its delivery and contact details. A delivery provider needs information necessary to deliver the parcel; a payment or banking provider involved after confirmation processes information under its own terms. We may disclose information when required by a valid legal obligation or to investigate fraud and protect the shop. These categories describe purposes, not a claim that a specific vendor integration operates on this site. We do not collect card numbers at checkout. Never email card numbers, account passwords or banking access codes.
Retention and security
The checkout session has a maximum life of 12 hours. Session data and saved order records older than 30 days are eligible for request-triggered cleanup on this website; cleanup runs when the site is used rather than at an exact scheduled minute. Browser preference storage may remain until you clear it. Separate correspondence or records required for an active return, dispute or legal obligation may need to remain for that purpose. Order data is held in restricted storage, not a publicly browsable order directory. Access controls reduce risk but no online transmission can be guaranteed risk-free.
Your choices and requests
You can browse without submitting checkout information, leave optional notes blank, clear cookies through your browser or ask us about the details held for your order. Clearing necessary cookies can empty your cart or interrupt checkout. To request access, correction or deletion, email the contact below with an order reference and a description of the request. We may ask for limited matching details to avoid disclosing someone else’s order. We aim to acknowledge requests within two business days and explain the next steps within 30 calendar days, subject to applicable requirements and any necessary verification.
Children, changes and questions
This store is intended for adults placing retail orders, not for collecting children’s personal information. If you believe a child supplied information, contact us so we can investigate removal. Privacy requests are free; no purchase is required to ask a question. If a record cannot be removed because it remains necessary for an unresolved issue or legal obligation, we will explain the reason and available next steps. Changes apply to future use when published; an existing transaction is not silently rewritten. Use the merchant contact below for privacy concerns, correction requests or a copy of these terms.
Merchant contact
The Weathervane Cafe L.L.C.
Registration: 20121277093
1050 Pearl st #303 ,Denver , CO, 80203, United States
[email protected]
+1 (303) 355-5863